Privacy policy

Privacy Policy

Last Updated: 2026-10-20

At RosterRig, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or place an order for custom sportswear.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

1. Information We Collect

We collect information that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products, or when you place an order.

Personal Information:

Contact Data: Name, email address, phone number, billing and shipping addresses.
Order Data: Details about the custom jerseys you ordered, including team names, player names, numbers, and sizes.
Financial Data: Payment information (processed securely by our third-party payment processors; we do not store your full credit card details).
Design Files: Any logos, artwork, or custom design files you upload to our system.

Derivative Data:
Our servers automatically collect information when you access the website, such as your IP address, browser type, operating system, and access times.

2. How We Use Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we use your information to:

Process Your Orders: Fulfill your custom jersey orders, manage payments, and arrange for shipping.
Production: Send your design files and roster details to our manufacturing team.
Customer Support: Respond to your inquiries and offer support.
Marketing: Send you promotional emails (you can opt-out at any time).
Legal Compliance: Prevent fraudulent transactions and comply with legal obligations.

3. How We Share Your Information

We only share information with third parties that perform services for us or on our behalf. These include:

Payment Processors: (e.g., Stripe, PayPal) to process your payments securely.
Shipping Providers: (e.g., DHL, FedEx, USPS) to deliver your orders. We share only your name, shipping address, and phone number.
Service Providers: IT and marketing agencies that help us run our website.

We do not sell, rent, or trade your personal information or custom design files to third parties for marketing purposes.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and other tracking technologies to help customize the website and improve your experience. You can choose to disable cookies through your browser settings, but this may affect the functionality of the site.

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. All payment transactions are encrypted using SSL technology. However, no electronic transmission over the Internet can be guaranteed to be 100% secure.

6. Your Privacy Rights

Depending on your location (such as the EEA or California), you may have the following rights regarding your personal data:

The right to access, update, or delete the information we have on you.
The right of rectification (to correct inaccurate data).
The right to object to our processing of your data.

To exercise these rights, please contact us at hello@rosterrig.com.

7. Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy frequently to stay informed.